HomeCasa Blanca

Before your stay

House rules and policies

Please read all rules and policies carefully before your stay. By booking, you agree to comply with all of the following.

Resort Policies

House Capacity

  • A booking can have at most 25 staying guests.
  • We can comfortably accommodate up to 20 guests at no extra cost on our regular rates; for 21 to 25 guests, additional fees per person will apply.
  • Bed space in the big room is limited to 16 guests.
  • Larger come-and-go events with no overnight stay are arranged with the resort before booking.

Property Use & Compliance

  • Guests must read and agree to the full House Rules and Pool Rules before confirming their stay.
  • Firearms, explosives, fireworks, and hazardous materials are strictly prohibited.
  • The host reserves the right to refuse or cancel bookings for rule violations.

Reservation & Payment Policy

  • ₱3,000 reservation fee is required to secure your booking — deductible from the total amount.
  • For bookings made more than 1 week before check-in: pay reservation fee now, 50% downpayment later.
  • For bookings made within 1 week of check-in: reservation fee + 50% downpayment required immediately.
  • ₱2,000 security deposit is required upon check-in.
  • Bookings are confirmed only after payments are received and verified.
  • Failure to pay on time may result in automatic cancellation.

Refund Policy

  • All payments are non-refundable: reservation fees, down payments, and full payments, including when a booking is cancelled. For exceptions, contact the resort.
  • For an exception, contact the resort directly. Any exception is at the resort owner's discretion.
  • Security deposit (₱2,000) is fully refundable if there are no damages or losses upon checkout.
  • A ₱500 cleaning fee will be deducted for excessive mess or cleaning beyond normal use.
  • No refunds for: no-shows, late arrivals, early check-outs, or unused nights.

Transfer Policy

  • Bookings cannot be transferred to another person without the host's approval.

Rebooking Policy

  • Up to 3 rebooks per booking.
  • Must be used within 6 months of the original check-in date.
  • Subject to availability and current rates.
  • Guests must shoulder any rate difference for new dates.
  • Rebooking is NOT allowed for: personal schedule changes, change of plans, or power/water interruptions.

Event or Function Policy

  • We're happy to host your events, parties, and gatherings!
  • Please inform us of your event details before booking so we can assist you.

House Rules

Safety & Responsibility

  • Guests are responsible for their children and personal belongings.
  • The owner is not liable for any loss, injury, or fatality that may occur during the stay.

Quiet Hours

  • Quiet hours are from 10:00 PM – 8:00 AM.
  • Please keep noise at a respectful level at all times — this is a residential neighborhood.

Smoking & Substances

  • No smoking or vaping indoors.
  • Smoking is allowed only in designated outdoor areas.
  • No illegal substances are permitted on the property.
  • Illegal activities will be reported immediately to the authorities.

Kitchen Use

  • Guests may use the kitchen, utensils, and appliances.
  • Please clean up after use and refrain from leaving food out.

Cleanliness & Care

  • Keep the home tidy and treat it with respect.
  • Place all trash in designated bins.
  • Guests are responsible for any damage beyond normal wear and tear.
  • Additional charges may apply for stained linens, broken items, or missing property.

What to Bring

  • Not provided for personal safety & hygiene:
  • Ice and charcoal.
  • Toiletries (soap, shampoo, toothpaste, towels, etc.)
  • Cooking essentials (oil, salt, pepper, soy sauce, vinegar, ketchup, etc.)

Pets

  • Only small-breed pets are allowed, with host approval.
  • Pets stay in the common area on the ground floor.
  • Pets must wear diapers and must not be left unattended.
  • Pets are not allowed inside the rooms — only up to the brown-tiled area.
  • Pets are allowed in the 1st floor shower area.

Parking

  • Park only in designated areas.
  • Do not block neighbors' driveways or sidewalks.

Other Notes

  • Free WiFi available.
  • Check all board game pieces before and after playing, and return everything to the box. Let us know if there are missing pieces!

Pool Rules

Safety

  • Children must be supervised at all times by an adult.
  • No lifeguard on duty — guests assume full responsibility for their safety and the safety of their group.
  • Watch your step — floors can get slippery when wet.
  • No diving or running around the pool deck.
  • Wet areas are limited to the 1st floor only.

Pool Conduct

  • Shower before entering the pool.
  • Pets are not allowed inside the pool for hygiene and maintenance reasons.
  • No loud music or disruptive behavior after 10:00 PM.
  • No smoking or vaping in the pool area.
  • No food or drinks allowed inside the pool area.
  • Do not throw stones or any other objects into or around the pool.

Equipment & Maintenance

  • Do not tamper with pool equipment, filters, or lights.
  • Report any damage or issues to the host immediately.

Ready to book your stay?

By booking, you confirm that you have read and agree to all house rules and policies.

Book your stay